Terms of Service
Professional office furniture solutions with comprehensive legal protection for global markets
1. Introduction and Acceptance
Welcome to Beechair, a division of Singer Furniture Group. These Terms of Service ("Terms") govern your use of our services, products, and website. By accessing our services, placing orders, or engaging with Beechair in any capacity, you agree to be bound by these Terms.
Beechair is a global office furniture manufacturer specializing in ergonomic chairs, office seating solutions, gaming chairs, and comprehensive office furniture systems. We serve clients across Europe, North America, South America, Middle East, Australia, Asia-Pacific, and emerging markets including BRICS nations, Africa, and Southeast Asia.
If you do not agree to these Terms, please discontinue use of our services immediately.
2. Company Information
Company Name: Beechair (Singer Furniture Group)
Business Registration: Foshan, Guangdong Province, People's Republic of China
Industry Experience: 19 years of Private Label, OEM/ODM manufacturing
Global Reach: 50+ countries served, 2000+ projects completed
Annual Revenue: $37.5+ million USD (2024)
Manufacturing Facilities: 4 production bases, 5 specialized production lines
3. Services and Products
3.1 Product Categories
- Ergonomic office chairs and seating solutions
- Executive and task chairs
- Mesh office chairs and staff seating
- Gaming and esports chairs
- Office desks and workstations
- Open office systems and modular furniture
- Custom furniture development and design
3.2 Service Offerings
- Private Label manufacturing
- OEM/ODM production services
- Custom product development (0-to-1 solutions)
- Global logistics and shipping
- 24/7 customer support
- Quality assurance and testing
- Factory tours and consultation services
4. Order Terms and Conditions
4.1 Order Acceptance
All orders are subject to acceptance by Beechair. We reserve the right to refuse or cancel orders at our discretion, including but not limited to cases of insufficient inventory, pricing errors, or suspected fraudulent activity.
4.2 Pricing and Payment
- All prices are quoted in USD unless otherwise specified
- Prices are subject to change without notice
- Payment terms: Typically 30% deposit, 70% before shipment
- Accepted payment methods: T/T, L/C, and other mutually agreed methods
- Late payment may incur additional charges
4.3 Minimum Order Quantities
MOQ requirements vary by product category and customization level. Standard MOQs range from 50-500 pieces depending on the specific product and market requirements.
5. Quality Assurance and Certifications
5.1 Quality Standards
Beechair maintains a defect rate of less than 0.02% through rigorous quality control processes managed by 15+ quality inspection and technical engineers, with 3+ QC personnel per production line.
5.2 International Certifications
- EN 1335 (Office chairs European standard)
- EN 527 (Office desks European standard)
- BIFMA (Business and Institutional Furniture Manufacturers Association)
- GREENGUARD (Low chemical emissions)
- FSC (Forest Stewardship Council)
- REACH Regulation compliance
- RoHS Directive compliance
- ISO 21014 (Office furniture testing framework)
- Intertek ASTM certification
6. Shipping and Delivery
6.1 Delivery Terms
- Standard lead times: 15-45 days depending on order complexity
- Custom products: 30-60 days from design approval
- Shipping terms: FOB, CIF, DDP available based on agreement
- Global shipping to 50+ countries
6.2 Risk of Loss
Risk of loss and title pass to the buyer upon delivery to the carrier, unless otherwise specified in the purchase agreement.
7. Warranties and Returns
7.1 Product Warranty
- Office chairs: 3-5 year warranty on mechanisms and structure
- Office desks: 2-3 year warranty on structure and hardware
- Upholstery and fabric: 1-2 year warranty against defects
- Electronic components: 1 year warranty
7.2 Return Policy
Returns are accepted within 30 days of delivery for manufacturing defects. Custom-made products are generally non-returnable unless defective. Return shipping costs may apply based on the reason for return.
7.3 Warranty Limitations
Warranties do not cover normal wear and tear, misuse, abuse, accidents, or damage caused by improper assembly or maintenance.
8. Intellectual Property Rights
8.1 Beechair IP
All trademarks, trade names, logos, designs, and proprietary information belonging to Beechair are protected intellectual property. Unauthorized use is strictly prohibited.
8.2 Custom Designs
For custom product development, intellectual property rights will be clearly defined in separate design and development agreements. Client-specific designs remain confidential and are not shared with third parties.
8.3 Confidentiality
Both parties agree to maintain confidentiality of proprietary information, designs, pricing, and business processes shared during the course of business.
9. Limitation of Liability
9.1 Liability Limits
Beechair's total liability for any claim arising from or related to these Terms or our products shall not exceed the total amount paid by the customer for the specific products giving rise to the claim.
9.2 Excluded Damages
In no event shall Beechair be liable for indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.
9.3 Force Majeure
Beechair shall not be liable for delays or failures in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, labor disputes, or supply chain disruptions.
10. Dispute Resolution
10.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to conflict of law principles.
10.2 Dispute Resolution Process
- First: Direct negotiation between parties
- Second: Mediation through recognized commercial mediation services
- Third: Arbitration under the rules of the China International Economic and Trade Arbitration Commission (CIETAC)
10.3 Jurisdiction
For international disputes, parties may agree to arbitration under ICC (International Chamber of Commerce) rules or other mutually acceptable international arbitration bodies.
11. Privacy and Data Protection
11.1 Data Collection
We collect and process personal and business information necessary to provide our services, including contact details, billing information, and project specifications.
11.2 Data Protection Compliance
- GDPR compliance for European customers
- CCPA compliance for California customers
- PIPEDA compliance for Canadian customers
- Local data protection laws as applicable
11.3 Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
12. Modifications and Updates
12.1 Terms Updates
Beechair reserves the right to modify these Terms at any time. Updated Terms will be posted on our website with the effective date. Continued use of our services constitutes acceptance of modified Terms.
12.2 Notification
For material changes, we will provide reasonable notice to existing customers through email or other appropriate communication channels.
13. Contact Information
For questions regarding these Terms of Service, please contact us:
Global Headquarters
Beechair (Singer Furniture Group)
Foshan, Guangdong Province
People's Republic of China
Customer Service
24/7 Global Support Available
Email: [email protected]
Business Hours: Monday-Sunday
Terms Effective Date
These Terms of Service are effective as of January 1, 2025
"Let the world have no difficult office furniture projects" - Our Mission
"Buy Office Furniture, Just Beechair"